Vera Cvetkovic

Head of Marketing Operations, Data & Analytics

Canada Post

ABOUT VERA

Vera is currently leading marketing operations, data and analytics at Canada Post. She is a seasoned technology expert (former Salesforce and Deloitte) with over 25 years of industry experience. She has managed various teams for global organizations and implemented innovative technology and data solutions for enterprise clients. Vera holds a Master of Science degree in Engineering from the University of Belgrade.

SESSION

11:30 am

Moments That Matter: Using Real-Time Intelligence to Personalize Every Customer Interaction

Competitive advantage now hinges on what happens the moment a customer clicks, calls, buys, switches channels,…

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